cancel
Showing results for 
Search instead for 
Did you mean: 

How to cancel airtime

Mike65
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have paid my monthly contract and now want to end the airtime fee as I only ever use it WiFi now
Message 1 of 7
7,545 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154219 Posts
  • 658 Topics
  • 29422 Solutions
Registered:
Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 7
7,535 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 154219 Posts
  • 658 Topics
  • 29422 Solutions
Registered:
Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
7,536 Views

Cleoriff
Level 94: Supreme
  • 133367 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

Really @Mike65? You're never out of reach of a WiFi signal? I know there are a lot of WiFi hotspots, but that's very unusual.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 7
7,486 Views

pgn
Level 79: Lord of the Boards
  • 43456 Posts
  • 260 Topics
  • 1889 Solutions
Registered:

@MI5 wrote:
Help here @https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus

On a side note, as you reach the end of Yr 2 of a 2yr refresh deal, do you still have to tell O2 that the Device Plan component is clear (assuming you choose not to upgrade into a new Refresh deal)? I would assume it automatically terminates, leaving just the Airtime component active until terminated as above. But I also know it is never wise to assume, as it only makes an ass of u and me. slight_smile 

Message 5 of 7
7,435 Views

MI5
Level 94: Supreme
  • 154219 Posts
  • 658 Topics
  • 29422 Solutions
Registered:
Yes the device plan cancels automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
7,433 Views

pgn
Level 79: Lord of the Boards
  • 43456 Posts
  • 260 Topics
  • 1889 Solutions
Registered:
Message 7 of 7
7,415 Views