cancel
Showing results for 
Search instead for 
Did you mean: 

How to cancel airtime

Mike65
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have paid my monthly contract and now want to end the airtime fee as I only ever use it WiFi now
Message 1 of 7
7,339 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 153543 Posts
  • 653 Topics
  • 29306 Solutions
Registered:
Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 7
7,329 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 153543 Posts
  • 653 Topics
  • 29306 Solutions
Registered:
Help here @Mike65 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
7,330 Views

Cleoriff
Level 94: Supreme
  • 131615 Posts
  • 839 Topics
  • 7618 Solutions
Registered:

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3853 Solutions
Registered:

Really @Mike65? You're never out of reach of a WiFi signal? I know there are a lot of WiFi hotspots, but that's very unusual.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 7
7,280 Views

pgn
Level 78: King of Kings
  • 42311 Posts
  • 251 Topics
  • 1868 Solutions
Registered:

@MI5 wrote:
Help here @https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus

On a side note, as you reach the end of Yr 2 of a 2yr refresh deal, do you still have to tell O2 that the Device Plan component is clear (assuming you choose not to upgrade into a new Refresh deal)? I would assume it automatically terminates, leaving just the Airtime component active until terminated as above. But I also know it is never wise to assume, as it only makes an ass of u and me. slight_smile 

Message 5 of 7
7,229 Views

MI5
Level 94: Supreme
  • 153543 Posts
  • 653 Topics
  • 29306 Solutions
Registered:
Yes the device plan cancels automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
7,227 Views

pgn
Level 78: King of Kings
  • 42311 Posts
  • 251 Topics
  • 1868 Solutions
Registered: