on 05-07-2018 13:34
Solved! Go to Solution.
on 05-07-2018 13:51
on 05-07-2018 13:51
on 05-07-2018 13:51
Hi @Mike65
You have to give O2 30 days notice to cancel airtime
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
Veritas Numquam Perit
on 05-07-2018 16:18
on 05-07-2018 16:18
on 05-07-2018 20:11
on 05-07-2018 20:11
@MI5 wrote:
Help here @https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
In essence, just call customer services and give your 30 days notice. http://www.o2.co.uk/contactus
On a side note, as you reach the end of Yr 2 of a 2yr refresh deal, do you still have to tell O2 that the Device Plan component is clear (assuming you choose not to upgrade into a new Refresh deal)? I would assume it automatically terminates, leaving just the Airtime component active until terminated as above. But I also know it is never wise to assume, as it only makes an ass of u and me.
on 05-07-2018 20:13
on 05-07-2018 20:13
on 05-07-2018 21:43