on 21-02-2020 07:10
When did you make the request to O2 and did you receive a text confirming a date of transfer?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 21-02-2020 07:55
And if you call or message them what number does it show?
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on 21-02-2020 14:37
Give customer service a call. If it isn't completed today then it would be Tuesday before the transfer.