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How long does it take the number to transfer?

Anonymous
Not applicable

on ‎15-02-2010 18:09

on ‎15-02-2010 18:09

I just got an iphone today and switched over to it from my old pay and go. The guy in the 02 shop set it up and switched the number over for me and suchlike. I can make and recieve calls and recieve texts, but not send them. He said it won't take long for this to happen. It's been 6 hours now, is this normal?
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FA
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on ‎21-02-2020 06:41

on ‎21-02-2020 06:41

Have the same send my PAC number from voda and it still shows the new number in MYO2 which came with the phone on my old phone 📱i can still make calls and sent texts
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MI5
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on ‎21-02-2020 07:10

on ‎21-02-2020 07:10

@FA 

When did you make the request to O2 and did you receive a text confirming a date of transfer?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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on ‎21-02-2020 07:55

on ‎21-02-2020 07:55

Also if people send you a message or call you on the old number does it come through?
And if you call or message them what number does it show?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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on ‎21-02-2020 14:37

on ‎21-02-2020 14:37

Give customer service a call. If it isn't completed today then it would be Tuesday before the transfer.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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