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How do I set up sms on my iPad?

vkit30
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on ‎15-04-2020 12:19

on ‎15-04-2020 12:19

Hi, I have just got an iPad Pro 12.9 2020 on monthly contract and it states I have 100 sms. 
I am trying to text o2 for the loyalty family discount and it says not delivered. 
How do I set up sms through this iPad and if not then what is the point of having sms texts allowance on my contract???

 

Thanks.

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MI5
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on ‎15-04-2020 12:22

on ‎15-04-2020 12:22

@vkit30 

You can't text from an iPad.

You'll need to put SIM in your phone to text for loyalty discount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎15-04-2020 12:22

on ‎15-04-2020 12:22

You have to put the sim in a phone to use the texts unless you can get an app for the ipad which allows you to text. Look in the Apple store for text apps @vkit30 

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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rogargaro
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on ‎15-04-2020 14:20

on ‎15-04-2020 14:20

How long did it take you to get it on delivery 

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vkit30
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on ‎16-04-2020 14:25

on ‎16-04-2020 14:25

Thank you MI5 and jonsie for your replies.
I did wonder if I should put the SIM card in my phone. 😊
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vkit30
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on ‎16-04-2020 14:26

on ‎16-04-2020 14:26

I got it next day but it was an upgrade from another iPad.
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jonsie
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on ‎16-04-2020 14:27

on ‎16-04-2020 14:27

You're welcome @vkit30 smiling

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎16-04-2020 14:31

on ‎16-04-2020 14:31

You're welcome @vkit30 

Stay safe. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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