cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

How can i download my call history from my iphone 7

Rachael2018
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How can i download and print my call history from my iphone 7

7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 102036 Posts
  • 777 Topics
  • 4561 Solutions
Registered:

@Rachael2018Follow the advice in this guide https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Scroll down to the section where it says Download and Print your bill Here

download bill 1.JPG

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Cheers @Cleoriff for your help. slight_smile @Rachael2018 Can you let us know if you managed to do this or if you need any additional help? 

โ†’ COVID-19 support - Help and support from O2 during the lockdown
โ†’ Access for You: Registration - Find out how to register for our Access for You service.
โ†’ Just joined the community or thinking of registering? Check out this handy starter guide!
โ†’ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Rachael2018
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi no I think I didnโ€™t make it clear what I needed to do I want to know how I can download all my chat history and pictures sent from me to my husband using messenger ๐Ÿ˜” can anyone help please

MI5
Level 94: Supreme
  • 117745 Posts
  • 604 Topics
  • 16564 Solutions
Registered:
You can back everything up to iCloud or iTunes to save them but what are you wanting to download them for?
Is it just to save them or because you are changing phones?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Cleoriff
  • 102036 Posts
  • 777 Topics
  • 4561 Solutions
Registered:

@Rachael2018Unless you have saved all of your chat history it can't be done. Messenger has nothing to do with O2

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

MI5
Level 94: Supreme
  • 117745 Posts
  • 604 Topics
  • 16564 Solutions
Registered:

Have a look here @Rachael2018 to see if anything helps https://community.o2.co.uk/t5/Other-Products-and-Services/Backing-up-your-phone/m-p/1114121#M29861

If not, let us know a bit more about what you are trying to do and for what purpose (as this is relevant to the advice given) and we'll try and help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Marjo
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Did backing things up with iCloud help with this by any chance @Rachael2018? Let us know if you need any additional help with that?

 

Edited to remove info already given above by @MI5 grin

โ†’ COVID-19 support - Help and support from O2 during the lockdown
โ†’ Access for You: Registration - Find out how to register for our Access for You service.
โ†’ Just joined the community or thinking of registering? Check out this handy starter guide!
โ†’ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature