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Level 1: Joiner
Posts: 2
Registered: ‎25-10-2017

How can i download my call history from my iphone 7

How can i download and print my call history from my iphone 7

Posts: 101,693
Topics: 770
Registered: ‎14-01-2013

Re: How can i download my call history from my iphone 7

[ Edited ]

@Rachael2018Follow the advice in this guide https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Scroll down to the section where it says Download and Print your bill Here

download bill 1.JPG

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Former Staff
Posts: 7,880
Registered: ‎23-07-2014

Re: How can i download my call history from my iphone 7

Cheers @Cleoriff for your help. Smiley Happy @Rachael2018 Can you let us know if you managed to do this or if you need any additional help? 

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Level 1: Joiner
Posts: 2
Registered: ‎25-10-2017

Re: How can i download my call history from my iphone 7

Hi no I think I didn’t make it clear what I needed to do I want to know how I can download all my chat history and pictures sent from me to my husband using messenger 😔 can anyone help please
Posts: 117,536
Topics: 575
Solutions: 16,494
Registered: ‎04-04-2012

Re: How can i download my call history from my iphone 7

You can back everything up to iCloud or iTunes to save them but what are you wanting to download them for?
Is it just to save them or because you are changing phones?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 101,693
Topics: 770
Registered: ‎14-01-2013

Re: How can i download my call history from my iphone 7

@Rachael2018Unless you have saved all of your chat history it can't be done. Messenger has nothing to do with O2

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Posts: 117,536
Topics: 575
Solutions: 16,494
Registered: ‎04-04-2012

Re: How can i download my call history from my iphone 7

Have a look here @Rachael2018 to see if anything helps https://community.o2.co.uk/t5/Other-Products-and-Services/Backing-up-your-phone/m-p/1114121#M29861

If not, let us know a bit more about what you are trying to do and for what purpose (as this is relevant to the advice given) and we'll try and help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 7,880
Registered: ‎23-07-2014

Re: How can i download my call history from my iphone 7

[ Edited ]

Did backing things up with iCloud help with this by any chance @Rachael2018? Let us know if you need any additional help with that?

 

Edited to remove info already given above by @MI5 Smiley Very Happy

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