on 09-02-2020 22:38
Try at different times of the day as 4g suffers from slow down due to congestion.
It may work fine at potentially quiet periods when less people are using 4g.
If that confirms congestion, you can use the My Network app to report the issue https://www.o2.co.uk/apps/my-network
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 11-02-2020 16:14
Hey @Alex4 , sorry to hear you've been having trouble with your 4G connection. Did any of the helpful suggestions above from @Cleoriff and @MI5 get you anywhere with this? Please do let us know if you have any additional questions the community could advise on at any point.
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