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HELP.....please

Anonymous
Not applicable

on ‎19-10-2012 23:56 - last edited on ‎20-10-2012 17:26 by

on ‎19-10-2012 23:56 - last edited on ‎20-10-2012 17:26 by

Hi there 

 

I did the software update a few weeks ago and today I noticed that my WIFI did not automatically connect when I got home, after playing around with my iphone 4s and turning it off, resetting them resetting on my computer the problem is still there.

 

I dont have insurace with 02 but wonder if this is covered under the warranty as its not been broken it would appear that its faulty hardware.  Can this be corrected or can I call O2 and get the phone changed as I have only had the phone a few months.

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macblank
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on ‎20-10-2012 00:20

on ‎20-10-2012 00:20

the best is to try to do a restore via ITUNES. 

turn on pc

wait till loaded

connect fone with the usb lead

as itunes load, it will ask if u want to do a restore

click restore

 

that should hopefully do the trick... or take it to an APPLE Store and they will look at it. IF there is a fault, they will replace it on the spot.

Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped slight_smile
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MI5
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on ‎20-10-2012 10:33

on ‎20-10-2012 10:33

@Anonymous wrote:

Hi there 

 

I did the software update a few weeks ago and today I noticed that my WIFI did not automatically connect when I got home

Delete/forget the wifi connection off the phone and rescan. Connect again, when the phone asks for password, put it in and connect.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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on ‎20-10-2012 17:26

on ‎20-10-2012 17:26

hi there,

I have moved this post to the IOS section, as its more suited here slight_smile

Cheers, Toby
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