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Group texts

Anonymous
Not applicable
For the last year n half I have been sending group texts, not very big texts but to around 15 - 20 peeps each text, I sent four lots of group texts each identical on the 12th June and was charged 33p plus VAT for two of those but not the other two or for any texts in the previous years, I pay monthly and have unlimited texts, no emojis were in the text either?
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Cleoriff
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Sadly group texts are charged as MMS Have a look at this help thread

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Not sure why you haven't been charged before unless you are under the limit...

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Girl in a jacket

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Cleoriff
Level 94: Supreme
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Sadly group texts are charged as MMS Have a look at this help thread

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Not sure why you haven't been charged before unless you are under the limit...

Veritas Numquam Perit

Girl in a jacket
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MI5
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If the total character count multiplied by the number of recipients goes over 480 characters you will be charged for sending an MMS message.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
If the total character count multiplied by the number of recipients goes over 480 characters you will be charged for sending an MMS message.....

Which is in the help link I provided...written by your good self...:smileyhappy:

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Girl in a jacket
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Anonymous
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Thanks for info, I am still puzzled as to why I was not charged for the next 6 group messages that (I have just counted) had over 480 characters, I'm glad but still puzzled, ps I have now changed my settings to no MMS and counting characters
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Cleoriff
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@Anonymous wrote:
Thanks for info, I am still puzzled as to why I was not charged for the next 6 group messages that (I have just counted) had over 480 characters, I'm glad but still puzzled, ps I have now changed my settings to no MMS and counting characters

Better to do that than get another shock bill....:smileysad:

Veritas Numquam Perit

Girl in a jacket
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