Getting an EE/ Orange SIM card to work in an old O2 iphone

[Anonymous]

I recently inherited an old iphone from another family member, however she was on O2 and I'm an on EE, when I put my SIM into the phone, it doesn't say it is supported; I have reset the phone to factory settings, but it still thinks it is an O2 iphone

[Anonymous]

Hi and Welcome.

Is the phone inherited unlocked to all networks ?

It does not sould like it is.

You would need to ask her to request an unlock from 02 via this link;

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Its free for Contract Customers or £15 for Payg Customers.

Once the unlock has been supplied you can then insert your ee sim and set up the phones settings to work with ee's network.

[Anonymous]

No

[jonsie · Accepted solution]

You will need to get the phone unlocked but you will need an O2 sim with £20 credit, make a couple of calls and send the unlock form in my signature.

Or you could get your friend to unlock it using her mobile number. If she is on contract the unlock would be free.

[Anonymous]

How would she unlock it?

[jonsie]

Simply by filling in the Unlock Phone form.

[Anonymous]

Ask her to use the link in my post or in Jonsies signature.

[Anonymous]

Will that then allow my EE phone to be used

[jonsie]

Yes, once the phone is unlocked.

[Anonymous]

Once the unlock has been approved by 02, your friend will be advised by text or e mail, and processed you will be able to insert your ee sim and hook up to itunes to complete the process.