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Fault in new iPhone 11 Pro

mahj
Level 3: Thinker
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I received my new iPhone 11 Pro on the 15th of May, bought on contract via o2 over the phone. Over the past week I’ve noticed a quick flicker/flash on my screen that occurs when I switch from one page to another. Thought I’d wait a few days to see if firstly I’m going crazy lol or if the problem persists. It is defo persisting, isn’t app dependent and I’m not happy that I already have this fault within the first month.
I’ve tried calling but getting nowhere in the automated system.
Can I return for a replacement? What is the procedure or what do you advise please? Thanks in advance for any info x
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Bambino
Level 86: Prestigious
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@mahj Available numbers here. Try 0800 587 4005 first. Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24297 Posts
  • 1056 Topics
  • 3816 Solutions
Registered:

@mahj Available numbers here. Try 0800 587 4005 first. Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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