Esim doesn’t activated on apple watch series 5
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on 09-10-2019 00:13
Visited o2 shop. The tragedy was, they didn’t even find my connection! I have been told that it would work fine by today. I tried switch off and on the phone & watch. However, nothing happens. Even the above mentioned link isn’t correct link at all. Tried to chat with o2 executive. She didn’t understand my situation and left me without any solution.
I have checked in o2 community. It can be seen that many of user are facing the same issue. Can someone here help me solving this issue?
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on 09-10-2019 06:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-10-2019 08:11
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on 09-10-2019 08:11
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on 09-10-2019 08:43
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on 09-10-2019 09:37
Good morning @MilanVyas ! Welcome to O2 and our community. Cheers for tagging me @MI5 and for asking some initial questions to troubleshoot @PhoneChanger .
Sorry to hear you're having trouble setting up your watch. I can get someone on our end to help you with that. I'll need a few additional details though so will drop you a Private Message here on the forum shortly! Hang in there.
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on 09-10-2019 12:19
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09-10-2019 13:28 - edited 09-10-2019 14:27
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09-10-2019 13:28 - edited 09-10-2019 14:27
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on 02-08-2020 13:32