This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Emails

Go to solution
Lins56
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎04-03-2021 16:30

on ‎04-03-2021 16:30

Unable to send or receive emails from/to my Virgin media address on iphone8 but can in Samsung tablet. This happened after a whole reboot of tv/broadband etc had to re-enter all passwords for EVERYTHING!
Anyone know what I might need to do?
Message 1 of 2
743 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12273 Posts
  • 75 Topics
  • 3254 Solutions
Registered:

on ‎04-03-2021 16:58

on ‎04-03-2021 16:58

@Lins56

Have you followed the guide here:

https://www.virginmedia.com/help/virgin-media-mail-how-to-update-email-settings

and use the IMAP option.
Your email password may have been changed as part of the Virgin Reboot
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
731 Views
0 Kudos
1 REPLY 1

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12273 Posts
  • 75 Topics
  • 3254 Solutions
Registered:

on ‎04-03-2021 16:58

on ‎04-03-2021 16:58

@Lins56

Have you followed the guide here:

https://www.virginmedia.com/help/virgin-media-mail-how-to-update-email-settings

and use the IMAP option.
Your email password may have been changed as part of the Virgin Reboot
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
732 Views
0 Kudos
Top