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Dropped my iphone xs max in the bath

Maverickbrfc95
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Hi,

I dropped my iphone Xs Max in the bath, now there seems to have  no power, doesnt seem to want to charge when plugged in , also dosnt want to turn on.

I thought the Xs Max was water restaint that was the only reason i got it.

I need help !!

Many thanks,

Paul

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MI5
Level 94: Supreme
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Leave it at least a week.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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Put it in a bag of rice and in a warm place.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@Maverickbrfc95  Water resistant isn't the same as waterproof. Follow @MI5's advice above, but don't get your hopes too high.

I DO NOT WORK FOR O2



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Maverickbrfc95
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I tried that yesterday left it all day and have only just tried it still not working 😞
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jonsie
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Bambino
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@Maverickbrfc95  Do you have insurance? If not, your best chance is Apple: https://support.apple.com/en-gb

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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Leave it at least a week.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Maverickbrfc95
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thanks i will have a look at the insurance
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Number_3
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i gotta say surpised by this ,i thought XS had IP68 which says 1.5m for 30mins in water, so dropping in the bath shouldnt really affect it, unless it hit the bath on the way in?

 

 

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