Downgrading my contract

[Anonymous]

02 signed me up to an exclusive offer with the iphone for 14 quid a month for 24 months and then changed the t&c's without informing me.

Isn't it funny how o2 getaway with increasing the tarriffs due to inflation and then offer a better deal to new customer signing up to o2. What a bunch of con artists they really are...Firstly they signed me up to a deal then charge inflation, then give new o2 customers 200 mins(double mine), unlimited txts and 250mb of date(triple mine) and chagre the new o2 customers 1 quid less per month and give them the exact same handset and charge me 25 quid for the same deal. So i am paying for o2 inflation so that they cantreat existing customer like trash and new customers much better than us (until they get them in contract that is.

NEVER SIGN UP TO O2 WITH THE IPHONE AS THEY THEN FIND A WAY TO CHARGE YOU INFLATION THAT DOES NOT EXIST IF YOUR A NEW CUSTOMER.

Worst about it is i have been with o2 for 15 years.

GOODBYE O2 WHEN MY CONTRACTS OVER IN 1 MONTH.

Signed;

another ripped off customer.

[MI5]

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@Anonymous wrote:

Signed;

another ripped off customer.

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Signed;

another disillusional customer

[perksie]

Do you write to your local supermarket every time they have a price reduction?

It's called business, tariffs will always fluctuate and it's fair to assume you were happy with the deal when you signed up for it.

Perhaps when you're older you might understand.

Everybody will pay the price increase and if you're looking for a company that hasn't done this you won't find one, and in some cases they have done it more than once.

[Bambino · Accepted solution]

If your contract finishes in a month you need to give 30 day's notice that you do not wish to renew. Otherwise your contract will become a one month rolling contract.

[Anonymous]

Every year new contracts are put out there and are available for NEW and EXISTING customers.  Existing customers can get the deal if they're "out-of-contract". Seems like you're not out of contract yet which is why you're not getting access to that deal now.  You will, when you're eligible.

But no, you're not happy because you've noticed it now.  Doesn't matter that you signed a legally binding contract at the time to pay what you're doing now.  Also doesn't matter that at the time you would have got a deal that someone else didn't because they then were in the position that you are now.  Of course not, how silly of O2.

And I'm sure that you're the type of customer that would buy a car then complain to them 6 months later because they were selling it at a lower price.  You'd also moan at Tesco too for daring to sell a loaf cheaper today than they did yesterday, yes? 

[jonsie]

Happy for 23 months then totally lose the plot over an approx increase of 45p on your £14.00. Welcome to the real world, EE have just annoinced price increases too.

[perksie]

On top of all that they couldn't even spell "liars" which makes their user name look a little silly!

[jonsie]

Edukasion innit!

[Anonymous]

txt speek wuld rely bin da icin on da cake bruv!

[Bambino]

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@Anonymous wrote:

txt speek wuld rely bin da icin on da cake bruv!

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Oh please, Pablo, don't you start with all that. It's bad enough when I can't decipher what  people who are trying to write in English are saying. There's a huge button that says 'Spell Check'. Why don't people use it?