on 09-10-2012 10:14
on 09-10-2012 10:14
Hello,
I've noticed all the contracts are the same just the price of the phone.
I originally took out the £41 a month contract (Price of phone £149.99)
Is there anything stopping me from downgrading my contract to the £26 a month at the end of the month?
Solved! Go to Solution.
on 09-10-2012 10:22
Yes, you can only downgrade after 12 months and then just one step.
on 09-10-2012 10:22
on 09-10-2012 12:07
on 09-10-2012 12:07
09-10-2012 15:55 - edited 09-10-2012 15:55
on 09-10-2012 19:10
@Anonymous wrote:
@jonsie wrote:Yes, you can only downgrade after 12 months and then just one step.
Don't hold me to this but on the tariffs you can't downgrade at all that's what I have been told please tell me if I am wrong
You can after the 12 months as jonsie said although you can only drop down 1 tariff. You dont reliase until you check the small print.
on 10-10-2012 11:03
on 10-10-2012 11:03
@Anonymous wrote:
@jonsie wrote:Yes, you can only downgrade after 12 months and then just one step.
Don't hold me to this but on the tariffs you can't downgrade at all that's what I have been told please tell me if I am wrong
You're not wrong looking at term 3 of the general terms and conditions
http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms
Not all that surprising since O2 have been reducing people's ability to change tariffs for a while now and the majority of O2's tariffs for iphone 5 are identical bar the up front cost for the handset
on 10-10-2012 19:07
@davethorp wrote:
@Anonymous wrote:
@jonsie wrote:Yes, you can only downgrade after 12 months and then just one step.
Don't hold me to this but on the tariffs you can't downgrade at all that's what I have been told please tell me if I am wrong
You're not wrong looking at term 3 of the general terms and conditions
http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms
Not all that surprising since O2 have been reducing people's ability to change tariffs for a while now and the majority of O2's tariffs for iphone 5 are identical bar the up front cost for the handset
Yep, new rule that came in with 2012 tariffs - unable to downgrade once on them. You can up your tariff at any time, but not take it down.
I'm guessing business rationale is closing the loophole where people upgrade on a high tariff to get the phone cheaper, then lower it after the 1/2 way period. Sneaky customers