This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Do I have to swap sim with an iPhone to iPhone upgrade

Go to solution
Slb81
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎11-03-2021 22:24

on ‎11-03-2021 22:24

I have an iPhone XR I’ve upgraded to an iPhone 12 and I want to know if I have to use the sim sent or can just move my current sim
Message 1 of 3
573 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎11-03-2021 22:28

on ‎11-03-2021 22:28

You can use your present sim

but

if you are in a 5G area then follow this guide to use the new sim

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 3
569 Views
0 Kudos
2 REPLIES 2

Go to solution
jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎11-03-2021 22:28

on ‎11-03-2021 22:28

You can use your present sim

but

if you are in a 5G area then follow this guide to use the new sim

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
570 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎11-03-2021 22:28

on ‎11-03-2021 22:28

@Slb81 

If you want 5g, do a sim swap to use the new sim Guide: Sim Swap: a mini guide 2017 update 

If not, just use your old one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
569 Views
0 Kudos
Top Kudoed Authors
View All
Top