Solved: Disable 4G and 5G

Agrado · ‎11-09-2023

At home I appear to have full 3G signal. However that's no use to me at all, because within seconds the phone goes "Full 3G signal? Rubbish! Old hat! Why would I want to use that when I can just about see 1 tremulous bar of 5G signal, which is more than enough to download a single web page if you're prepared to wait several minutes? I shall switch you to that immediately!"

Is there any way to tell the phone to use 3G - or preferably, to go with whatever is the strongest signal? I can disable 5G in the settings, but all that does is fall back to 4G, which has the exact same problem as the 5G signal.

MI5 · ‎11-09-2023

@Agrado

If there's no option for 3g in your network settings there's nothing you can do unfortunately.

You phone is programmed to use the highest network it can see which isn't always the best one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎11-09-2023

@Agrado

If there's no option for 3g in your network settings there's nothing you can do unfortunately.

You phone is programmed to use the highest network it can see which isn't always the best one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Agrado · ‎12-09-2023

Ah, that's annoying. 3G is *much* faster than 5G here 😞

Enlli · ‎12-09-2023

I think the 3G option is being removed on US centric iPhones

My Galaxt S23 plus allows 3G / 2G automatic

or 3G only

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎12-09-2023

It's an O2 decision on iPhones as it is controlled by the carrier profile.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎12-09-2023

Reason 614 for me not to get an iPhone 🤣

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎12-09-2023

In preparation for the big turn off I imagine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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