on 09-09-2016 13:32
So when I placed my preorder (and paid off my refresh) this morning I saw that the estimate for the phone delivery would be up to 2 weeks for the Rose Gold plus 256GB (the one I ordered) but now when I go to the store to check whether I picked the right colour (the black really does look nice but I've decided I was right to go for Rose Gold) it says orders will be delivered on the 16th ... so those who preordered this morning have to wait 2 weeks but those who preorder right now don't? I'm confused :Z
on 16-09-2016 09:04
on 16-09-2016 09:04
Actually - I've already had 3 of those emails saying it's being processed, 2 yesterday and 1 on the 9th when I pre-ordered.
on 16-09-2016 09:04
Nothing has changed, it still says In Progress, the second c/s rep also said that anyone who didn't receive a text/email yesterday about a delay, will receive delivery today, although she couldnt specify a timeslot.
I don't think there's much hope in them processing an order, despatching it and having it delivered all on the same day though!
on 16-09-2016 09:05
on 16-09-2016 09:05
on 16-09-2016 09:09
on 16-09-2016 09:09
So my partners iPhone plus 32GB rose gold from EE has just been delivered shame I know nothing about my plus 32GB black from O2 😡😡😡
16-09-2016 09:10 - edited 16-09-2016 09:11
Have you managed to get through? I've been on hold for an hour 🙈 @bexinthecity
on 16-09-2016 09:11
Took me just over 40 minutes to get through!!
on 16-09-2016 09:11
on 16-09-2016 09:11
16-09-2016 09:13 - edited 16-09-2016 09:17
16-09-2016 09:13 - edited 16-09-2016 09:17
They are probably just reading from a script going through 3 or 4 different responses
on 16-09-2016 09:14
on 16-09-2016 09:14
So I ordered my iPhone 7 on Friday at 9am, however I woll not be receiving a delivery of it today and o2 can not give any idea on time scale as yet! However my local store has 19 of the model I want available to sell today but I can not get one as I have already pre ordered and my account is locked!!!
Outragious!!!
on 16-09-2016 09:15
on 16-09-2016 09:15
@Anonymous no I gave up on the phone - having a lengthy chat though (more for my amusement than anything else)