Delivery expectations for iPhone 7 PLUS?

[Anonymous]

Seperate thread for 7+ customers to update each other.

[Anonymous]

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@Anonymous wrote:
well iphoned cs for an update on my silver pus 128 and was told still out of stock so enquired if it was worth while changing the model to a less poular and the adviser said he would speak to sales to find out so 5 mins later he came back on and said OKI HAVE CANCELLED YOUR ORDER GIVE IT 24HOUR AND REORDER!! WTF,went bananas at him i never told him to cancel it i was only enquiring,nothing i can do now he said and put me thru to sales now i have to wait 5 weeks for my phone, on top of them mucking up my ipad pro order last week and having to wait a week for £160 to be returned to my account now i have to wait another week for the £60 upfront fee for the first order to be refunded and now just gave them another £60 for the new order IS THIS COMPANY FOR REAL!!!

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Im surprised you went and bought a new one with O2 again after that.

[Anonymous]

OMG now they have sunk to new depths of incompetence #O2 do any of you have any clue what you are doing or any idea of what customer services is????

When a customer asks a question it doesn't mean do it for fs sake sort it out

Maybe if I pre order the iPhone 8 I may get that before the 7

[Anonymous]

too busy ranting i forgot to take 5 and take stock of the situation and before i knew it a new order was placed,bit disapointed i dont usualy loose the rag,could have ordered 1 from cpw on 02 and had it delivered tomorrow , but upfront fee was 199 compared to 60 direct with 02 with same tarrif payments, suspect cpw is profiteering a bit!!

[Anonymous]

So i pre ordered a note 7 and of course never recieved my device and cancelled my order.  So im now back with iphone and ordered a 128gb black iphone 7 plus today i guess its more waiting around for another 6 weeks +. Even though ive been waiting for a new phone since august 30th 😞 O2 just keep getting worse and worse 

Why keep taking orders when you cant even fulfil the ones you already have backed up and waiting 😞

[Anonymous]

I just got a text from o2uk!!! I got so excited 😆 only to open in & find it was about upcoming concert tickets!!! 

If they can send out texts about stuff like that why can't they send us updates about our phones 📱!! 

Ordered JB 128gb 9/9 16:00

[Anonymous]

Ouch!! 

[Anonymous]

Yet you still stay with them, what's with that?

[Anonymous]

I got a PM from Toby and I thought ey up, some one is listening.....hurray.....only to open it up and find I had been promoted!! 

"Congratulations nickthornton,

Because of your great contributions, I have just moved you up to Level 2: Apprentice.

Thanks for being part of the O2 community - It''s because of members like yourself that this place is as great as it is.

Cheers,
Your Community Team"

[Anonymous]

I thought there was supposed to be an update today ?

Nothing via text, call, email, forums or even that out of date offers page.

http://www.o2.co.uk/help/pay-monthly/iphone-offers

@Toby has been gone since

Date Last Visited

‎23-09-2016 17:48

[Anonymous]

Well all quiet again, guess nothing's going to happen once again. I thought i read O2 were getting regular deliveries, mind that might be like their regular updates f-ing non existent.