on 16-09-2016 13:31
on 16-09-2016 13:31
on 28-09-2016 16:03
on 28-09-2016 16:03
on 28-09-2016 16:14
on 28-09-2016 16:14
Just been told by customer services no phone at moment just after wait. I think they have no clue what is going I don't think.
i am feed up now.
on 28-09-2016 16:24
on 28-09-2016 16:24
I'm beyond caring at the moment, fed up of feeling wound up about this lack of communication every day so i'm just letting it be.
on 28-09-2016 16:27
Carphone warehouse - odered 256gb Matt Black on vodafone at 14:07 today - just had confirmation at 16:14 of despatch via DPD for delivery tomorrow
Now off to cancel O2 upgrade and tell them where to shove it!
on 28-09-2016 16:43
on 28-09-2016 17:08
This will make you laugh - just cancelled my upgrade with o2 due to the problems - and now they are telling me that i cannot have my £69.99 up front payment back as the contract started on the 10th Sept and i am now out of the cooling of period
Does this bad service from o2 never stop?!?!
on 28-09-2016 17:19
on 28-09-2016 17:19
on 28-09-2016 17:22
on 28-09-2016 17:22
on 28-09-2016 17:23
try uk mail think i read in a previous post that might be the case but could be wrong
on 28-09-2016 17:24
@Anonymous I think they're telling porky pies. If you order something online or over the phone it's covered by EU distance selling regulations, since we still haven't left yet. Your 14 day cooling off period applies from when you receive the item, not when you pay for it. Did your tariff change on the 10th too?