Delivery expectations for iPhone 7 PLUS?

[Anonymous]

Seperate thread for 7+ customers to update each other.

[dene129]

i was told this evening on the phone that they will be recieving the next iphone delivery on thurdays and im guessing that those who have had text messages have there phones on that delivery.

[Anonymous]

@dene129 what makes you say that?

[dene129]

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@Anonymous wrote:
@dene129 what makes you say that?

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she explaine how the order staus changes on there screen to me, i cant remember what she said exactly as i was talking obout what i see on myO2 screen.  She went on to talk about termanology like Out of stock and back order and awaiting dispatch. Awaiting dispach means they either have the unit or are assured that it is coming in and will be sent out.  I think this is why when people contact CS or LC and they say its on its way it can take longer than you would expect as they have not physicaly handled the iphone.  I am reading in between the lines a little, but the lady on the phone was giving me the answers to the questions to the best of the information she had.  And to befair she did sound genuine.  

[Anonymous]

They all sound genuine, but I don't think any of them really know. 

I wouldn't read too much into receiving a text means you will get your phone quicker. After all, some people received the "sorry we don't have your phone" text and got it the next day. 

Honestly, left hand doesn't know what right hand is doing. 

[dene129]

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@Anonymous wrote:

They all sound genuine, but I don't think any of them really know. 

I wouldn't read too much into receiving a text means you will get your phone quicker. After all, some people received the "sorry we don't have your phone" text and got it the next day. 

Honestly, left hand doesn't know what right hand is doing. 

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Im sad to say but i have to agree.  I will try calling again on thursday for an update as this seems to be the only way you get anything.  

[Anonymous]

I'll bet that most orders are filled early October just to add a nice little boost to Apples Q4 stats.

[dene129]

So who has had there SMS or email update ??????

[Anonymous]

Still heard absolutely nothing here.

[Anonymous]

Still head nothing since order confirmation on 9th. O2 haven't got a clue when stock of 7 Plus's are coming in, so don't believe any other false promises.

[Anonymous]

Pre ordered my iPhone 7+ 128gb jet black on the 9th over the phone and was told I will get it on launch. With everything in the news I expected delays however the lack of communication from o2 has been appalling to say the least. No text update or email today or anything previously apart from contract and so forth.

Been with o2 10 yr plus and 2 contracts with them which I upgrade yearly.

The lady I spoke with on the phone today wasn't polite nor could she give me any info at all nor did she apologise on behalf of o2 for the lack of update. Understandably not her fault but you work for the company and should have a can do attitude to represent the brand. I wasn't rude and just simply said with no info for me I wish to cancel and cease my contract. She said fine and I'll do that now.

I'm done with o2 and will be ordering with Apple direct where they can give a lead time for delivery.

I will also be changing my carrier within the next month and will be arranging the same for family members, not going to recommend them anymore!

If she wasn't so dismissive over the phone and said it will not be any later than November I'd be fine, it's the lack of communication that disappoints me when previously they have been good. Always filled in surveys with honest high praise funny I never recieved a survey with their latest fiasco as I'm sure they are targeted for customer satisfaction.

Sorry rant over:s