on 16-09-2016 13:31
on 16-09-2016 13:31
on 07-10-2016 08:21
on 07-10-2016 08:21
on 07-10-2016 08:21
well i ahve joined the legion of rats leaving the sinking ship, three will be delivering my phone monday (with a higher storage, a better deal, and actually supplying the phone), O2 customer was brilliant at cancelling my order and contract, if only they could have been that good over the last 4 weeks!! to all those holding on, i hope you have your phone soon and this debacle ends with a happy ending, best of luck to you all
on 07-10-2016 08:24
on 07-10-2016 08:24
on 07-10-2016 09:19
on 07-10-2016 09:19
Still no comms about my MB128gb 7 plus ordered at 10.30 on 9/9. Sorry, sorry state of affairs this is. People getting their phones in no real order on here. @Toby Why is nobody even aware of these problems at customer services ? Is anybody senior in this organisation even aware that these threads exist with thousands of posts on about appalling customer services, lies and deceit ? Surely there is a massive increase in people leaving O2 because of this and yet NOTHING can be seen by all of us on here is being done about it.
Previously patient people are now being p****d off because your not even sending out in order now.
DIABOLICAL !!!!!!
on 07-10-2016 09:46
At last I get the text last night telling me my order is complete and my tariff has changed...the jet black iphone+ 128gb does exist!
If it helps others know where in the line they might be I had order confirmation on the 9th at 8:10am.
I have a tracking number for my order but DPD says no results found...oh here we go!
Good luck to everyone still waiting.
on 07-10-2016 09:50
For anyone wondering about time to refunds.
Requested cancellation on the 3rd
Recieved email 7th confirming refund
Still awaiting refund.
on 07-10-2016 09:51
on 07-10-2016 09:51
refund policy is 14 days, bloody outrageous, they take the money quick enough!!!!
on 07-10-2016 10:02
on 07-10-2016 10:02
carphonewarehouse have an abundance of stock for next day delivery....
ALL versions of iPhone 7
ALL iPhone 7 Plus models except Jet Black in 256GB
IPhone 7 Plus in 128GB Jet Black
All above and various other sizes on Plus version available for next day delivery, what are you all waiting for!!!
on 07-10-2016 10:08
on 07-10-2016 10:08
on 07-10-2016 10:17