Just reading the EE postings, seems to be the same story. At least EE have bothered to text people even if that's not the news they want or has changed. Also seems like EE have a bit more data than O2.
We need to step up a bit, they are at 500+ pages with 10000+ comments, mostly like all of ours. I will say it's for iPhone 7 and 7 Plus so were not doing too badly.
Just want some honesty, if it's going to be another 8 weeks then say so. Everyone who posts having called CS or goes through LS has different messages. Understand there is a bloody Global Shortage but it seems that there is also a Global Shortage of common courtesy and Customer Services also.
Offcom, watchdog and your local MP, even newspapers, someone needs to stop this continually happening. Yes it's most likely down to Apple who manafacture and deliver, but when i phone John Lewis they give me information of go and find it, they don't continually bleet on about the supplier.
From where i sit O2 is the supplier, they are taking the money and handling my upgrade, so i don't care and don't want to hear whose fault it is. It's about time Consumers were taken seriously and treated with the dignity and respect of this century instead of the good ole 18th century.
Have 20 days until my next bill is due, that will be 2 months since ordering. Wonder which will arrive first, at least it's one way to track the time....
might see if i can get a job with O2 for tis time next year, i have all the qualifictaions, i can say rest assured and i have put a note on your account, plus i can easily make stuff up about where peoples phones are, im waiting for them to start blaming the lack of phones on mythical beasts, and why not, they have tried everything else
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