on 16-09-2016 13:31
on 16-09-2016 13:31
on 28-09-2016 14:12
on 28-09-2016 14:12
Has anyone not received a text; but still received their phone?
on 28-09-2016 14:13
@Anonymous We are based in Antrim, A few miles away from you.
We have exactly the same story. Even tho I explained to them countless times is has been dispatched and I am just lookng to see if it arrivied they are 100% sure it wont be in until November.
My bigest fear is that an O2 employee simply taking the phone for themselves, I have no way of tracking the phone as the DPD number doesnt work and no one from o2 can help in point where it is.
on 28-09-2016 14:16
on 28-09-2016 14:19
on 28-09-2016 14:19
on 28-09-2016 14:22
on 28-09-2016 14:22
I cancelled order today after receiving awful information for the final time. I then upgraded my account through CPW and managed to get the 256gb matte black 7+ for delivery tomorrow. How on earth can o2 justify this silence when it is clear other operators and retailers are receiving better stock allocations than themselves? I have been reading this with interest and i wasnt going to comment but my issue is not with the fact there is a stock shortage, its with their lack of transparency and shambolic treatment of customers old and new. o2 have been great over the last 13 years of my custom and I am staying with them with both accounts for now BUT if this occurs next year I am gone.
on 28-09-2016 14:23
on 28-09-2016 14:23
I've received a text to say they have it in store waiting for collection and I've begged my boss to let met get it tomorrow morning (he's going out to buy computer keyboards so I asked him to let me tag along) so I shall let y'all know if I actually get it :Z
on 28-09-2016 14:24
@bexinthecity This might sound stupid but was it a DPD confimration of delivery text or an o2 text?
on 28-09-2016 14:30
on 28-09-2016 14:30
It was an o2 text - I never got a DPD text - only a tracking number in my orders.
on 28-09-2016 14:31
@bexinthecity Thanks for letting me know. Did you DPD tracking ever work? We got some weird number starting with a lot of zeros
Wont work with DPD at all
on 28-09-2016 14:35
on 28-09-2016 14:35
No I got the same sort of number - lots of 00000s and the number never worked 😕