27-09-2016 19:15 - edited 27-09-2016 19:17
Ok guys mine is on way.
Matt black 32g Plus.
Ordered 1pm, 9th. Click and collect. Original comfirmation said 21st October.
ZERO contact since then.
1901 - my o2 showed in progress.
1902 - text received.
1903 - my o2 shows completed and DPD tracking details.
1912 - email to comfirm tariff change.
on 27-09-2016 19:15
on 27-09-2016 19:17
My order was completed at 9:51am on Friday the 9th for a Black 128 and Ive heard nothing. Except for today when they resent the Email confirming important information about my order:
Hello mr dan
Re: Order Number ms-************
This email contains important information about your order.
Your order is being processed.
For a delivery to your address
We'll email or send you an SMS to confirm when your order has been despatched so that you'll know when to expect your delivery. You will need to sign for the delivery, but don't worry if you're not in, the courier will leave you details to rearrange delivery.
If you selected a chargeable delivery option a refund will be applied automatically to your credit/debit card within the next 10 days.
The easiest way to track your order is by visiting
For click and collect
When your order is available in store, we'll send you an email to let you know it is ready for you to pop in and collect.
You can keep tabs on your order at
Share and share alike. Refer a friend to O2 and you'll both get a reward of up to £40 to say thanks. To find out more, just click here:
Thank you for choosing O2.
Please note that this email has been sent to you from an unmonitored email account so we will not be able to respond to any replies to it. If you need more help, please visit our online Help Centre at www.o2.co.uk/help Telefónica UK Limited, Registered Office 260 Bath Road, Slough, SL1 4DX.
Registered in England and Wales No. 1743099
WTF !!! how is this important information its just a resend from 18 days ago !!!!