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Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

" We’ve been in touch with customers who were given a delivery date of 16, 23, 26 or 27 September, and will keep them updated when more stock arrives."

Well that's a lie I've had no update since the 23rd.
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?


@bexinthecity wrote:
" We’ve been in touch with customers who were given a delivery date of 16, 23, 26 or 27 September, and will keep them updated when more stock arrives."

Well that's a lie I've had no update since the 23rd.

I've had no update since they took £470 from me at 8:45am on the 9th :/

Level 3: Thinker
Posts: 31
Registered: ‎20-12-2014

Re: Delivery expectations for iPhone 7 PLUS?

Is that not the exact same update as last week?
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

I'm wondering where all us that paid off our contracts early stand with regards to their failure to deliver. Can we take them to small claims court? Extreme I know but they've acted terribly.
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

Pretty much
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

It is word for word the same "update"
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

@bexinthecity i tried that yesterday and they said there was no chance but the new contract would only come into effect once the handset was delivered

 

 

But if you think about it carefully if you are signing up to a 2 year contract and when apple release the next iteration of their devices,we will all have to pay to clear our remaining contracts even though through no fault of ours our contract start dates are delayed.

 

apple always releases on the same time every year. We all will fall 3-6 weeks behind.... Just food for thought! 

Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

LIARS!!!
Highlighted
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

@Anonymous them saying the contract wont come into effect until the phone is delivered is like a heart surgeon saying 'we will reconnect the heart for free' after taking out the old one. It's like thye are proud to say this. But I for one would be fuming if I had to pay for a higher priced contract before they'd delivered the phone so I'm not sure what they are trying to achieve here. However I think that as it's not our fault RE: the contract being delayed they should give 2 months extra leeway.

I'm going to start saving a bit every month and just buy the phone outright with Apple next time - seems a more coherent experience. If I hadn't paid o2 my money to clear my contract then I would have cancelled and gone to Apple this time but alas I am stuck like many others I imagine.

Level 4: Observant
Posts: 17
Registered: ‎12-09-2016

Re: Delivery expectations for iPhone 7 PLUS?

[ Edited ]

@Anonymous

That's insanity. I've naturally come out of my contract at this point after paying the £25 fee initially, yet my upgrade order (new contract) still hasn't come into effect yet as the device hasn't been activated, let alone delivered. I'm still on my old contract at this point, so how is that fair? Definitely contacting them about this.