Solved: Data usage

Anonymous · ‎15-07-2015

My daughter got her upgrade just over a week ago and has 1gb of data allowance as her sister has, however her data has been totally used up in this time, she has closed all apps and only uses wifi? Help

MI5 · ‎15-07-2015

We can't see what she's used mate, but if you look in the phones settings it should tell you what apps have used what data.

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MI5 · ‎15-07-2015

We can't see what she's used mate, but if you look in the phones settings it should tell you what apps have used what data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎15-07-2015

Also have a search on the forum for other instances of iPhones mysteriously using data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎15-07-2015

Snap chat, Facebook and other social media apps, will preloaded images from the get go.
On a modern phone, 1gb can be used in relatively quick time.
The phone itself will show what is using data in settings , cellular / mobile networks
Then data usage

Anonymous · ‎16-07-2015

To add on from @viridis post if it's Facebook then maybe go into settings & turn off auto play videos as well

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