on 08-09-2015 16:44
No live chat facility and 15 minute wait to speak with someone, something must be seriously wrong at O2
It seems to be slow at the moment, best time to call us at 8.30am when it's quiet.
Anything we can help with as long as it's not account related
on 08-09-2015 17:23
on 08-09-2015 17:36
no live chat, 15 min wait on the telephone, what the problem? surely you could put out a text to your long suffering customers. I've been without a suitable service since April, it now September. you have no idea of the frustration.....
on 08-09-2015 17:42
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 09-09-2015 08:08
on 10-09-2015 10:47
15-09-2015 10:54 - edited 15-09-2015 10:54
Hi @Bong welcome to the community!
If your issue is not account related remember that the community is here to help. Just open a thread stating your problem and wait for the community's response.