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Cracked iphone 5 screen, HELP!

Anonymous
Not applicable
I got the iphone 5 out a few months ago on contract with O2 and I dropped it the other day and there is a small crack on my phone. How much would O2 fix it for? I'm not insured by the way..
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Anonymous
Not applicable

Hi,

 

 

First check that household or bank account insurance does not give cover.

 

You have a few of options.

 

1, Fix a screen shield on it to further protect the screen, and this will also mask small cracks.

 

2, Make an appointment with a Genius Bar at your local Apple Store, where they will be able to give you optons, one being a one off payment for a replacement.

 

 

http://www.apple.com/uk/retail/geniusbar/

 

3, Visit your local o2 High-Street Store to arrange for the phone to be sent off to their repair centre. They will then contact you with a costing to which you can decline the cost or authorise it. 

 

Ensure you carry out a back up to iCloud and or iTunes before you send it away or visit the Apple Store.

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Message 2 of 2
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1 REPLY 1

Anonymous
Not applicable

Hi,

 

 

First check that household or bank account insurance does not give cover.

 

You have a few of options.

 

1, Fix a screen shield on it to further protect the screen, and this will also mask small cracks.

 

2, Make an appointment with a Genius Bar at your local Apple Store, where they will be able to give you optons, one being a one off payment for a replacement.

 

 

http://www.apple.com/uk/retail/geniusbar/

 

3, Visit your local o2 High-Street Store to arrange for the phone to be sent off to their repair centre. They will then contact you with a costing to which you can decline the cost or authorise it. 

 

Ensure you carry out a back up to iCloud and or iTunes before you send it away or visit the Apple Store.

Message 2 of 2
4,544 Views