Corporate discount and reduced second month bill

[Anonymous]

I have recently purchased an iPhone 5c to push me to buy I was promised a discount on my 2nd months bill, a corporate discount of 30% which I have done the code thing and also vouchers all of which I have not yet received..I also had a major issue with transferring number because it was a weekend..

[Anonymous · Accepted solution]

Hi @Anonymous and Welcome to the Community Forum,


As we are all customers here like you we cannot access your account.

For clarification on the discount you will need to contact Customer Service.

Sometimes porting can be frustrating especially when it's from the Orange Network to O2 ! Hope your all your services are now up and running.

http://www.o2.co.uk/contactus

I would suggest not using the Online Live a Chat for account enquiries.

[MI5]

If, by some strange reason, CS cannot resolve this for you, then you can escalate to complaints http://www.o2.co.uk/how-to-complain