Solved: Contract payment

Anonymous · ‎12-06-2017

Hi,

I want to query if there is anyway I can get more date on my phone? I pay £50/£60 per month and only get 3gb of data which is awful. It doens't last 2 minutes?

MI5 · ‎12-06-2017

You need to speak to customer service http://www.o2.co.uk/contactus or look in your MyO2.
We can't do it for you I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-06-2017

You need to speak to customer service http://www.o2.co.uk/contactus or look in your MyO2.
We can't do it for you I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎12-06-2017

There are options for you but normally you would have to increase your tariff to get more data whilst you are in contract.

If you don't owe much in the handset then consider paying it off and going sim only, there are much better deals on sim only.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎13-06-2017

Hey @Anonymous welcome to the forum! Let us know how you get on with this ok?

Thanks @jonsie and @MI5!

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