This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Contract ending

Go to solution
Anonymous
Not applicable

on ‎19-01-2016 01:21

on ‎19-01-2016 01:21

Hello my contract ends on 18th February so my phone will be fully paid for. I do not wish to keep this phone nor do I want to keep paying after my contract ends. What exactly happens when my contract ends please? Will I still be charged the same monthly amount or will that be cancelled out and I start to pay for each call, message, data usage etc? I don't wish to upgrade early either - I don't have much money to afford an early upgrade then a new phone/contract
Message 1 of 15
10,991 Views
0 Kudos
14 REPLIES 14

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152515 Posts
  • 651 Topics
  • 29106 Solutions
Registered:

on ‎19-01-2016 11:30

on ‎19-01-2016 11:30

You need to call O2 on 202 and give notice at the end of January.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 15
2,654 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎02-02-2016 19:19

on ‎02-02-2016 19:19

my contract is up what do i do know

Message 12 of 15
2,606 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 96313 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎02-02-2016 19:25

on ‎02-02-2016 19:25

@Anonymous wrote:

my contract is up what do i do know

Not sure Don't know

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 13 of 15
2,605 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to jonsie
  • 129271 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

on ‎02-02-2016 19:27

on ‎02-02-2016 19:27

Have a look here @Anonymous

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
2,603 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152515 Posts
  • 651 Topics
  • 29106 Solutions
Registered:

on ‎02-02-2016 19:34

on ‎02-02-2016 19:34

Upgrade or carry on at a reduced cost (assuming you are on refresh)....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 15
2,600 Views
0 Kudos
Top