Connecting iPhone to Data Services
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on 04-10-2013 15:37
Settings are usually obtained from the simcard or sent by O2 to the phone.
If you are having data connection issues there are different options to try.
First try cleaning the simcard and rebooting the phone.
Try a soft reset by holding down the sleep and home buttons until the Apple logo appears at which point the phone will start the reboot process.
Try going into settings > general > reset > reset network settings and then reboot the phone.
If you need to enter the settings manually then follow the steps below :
- Tap Settings
- Tap General
- Tap Cellular or Mobile Data
- Tap Cellular Data Network or Mobile Data Network
Now you will see a page headed Cellular Data or Mobile Data.
Enter the settings below:
APN : idata.o2.co.uk (PAYG : payandgo.o2.co.uk)
Username : vertigo
Password : password
Visual Voicemail (PAYG : n/a)
APN : idata.o2.co.uk
Username : vertigo
Password : password
MMS
APN : idata.o2.co.uk (PAYG : payandgo.o2.co.uk)
Username : vertigo
Password : password
MMSC : http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS Proxy : 193.113.200.195:8080
MMS Max Message Size : 2097152
MMS UA Prof URL : leave blank
Note : If you have a standard data bolt on rather than an iphone tariff, substitute mobile.o2.co.uk for idata.o2.co.uk
Reboot the phone and you should be good to go.
on 14-11-2014 18:57
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on 14-11-2014 18:57
thank you Jonsie for your assistance so far but I got lost afer reset message & reboot the phone. I don't get Celular or mobile data
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14-11-2014 19:02 - edited 14-11-2014 19:02
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14-11-2014 19:02 - edited 14-11-2014 19:02
If the network settings reset isn't working try texting the word "ACTIVE" to 2020 or enter the settings manually as above.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-11-2014 19:04
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on 14-11-2014 19:04
You may have to add the settings manually. We will try to help if you are having problems.
on 14-11-2014 23:52
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on 14-11-2014 23:52
Thank everyone for their assistance. Phone is now working for the first time since it was replaced. This includes visits to apple shop in Braehead in Glasgow which is awkward as my husband is the driver & is disabled. O2 chatline was no better. Pat yourselves on the back & I know whwere toi come next time I have trouble.
I dont know how this forum operates. Do I have to declare the thread cosed?
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on 14-11-2014 23:57
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on 14-11-2014 23:57
Happy that we could provide assistance to you though and thanks for your kind words
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-11-2014 05:22
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on 15-11-2014 05:22
Glad you have sorted it out, I know how frustrating these things can be ☺
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on 28-09-2015 21:27
Thankyou MI5 - at last I have 3G. This is the only thing that has worked. It has taken two days trying to get this sorted.
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on 28-09-2015 21:31
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on 28-09-2015 21:31
Hi @Anonymous did this work from the link I just gave you via your post here?
Veritas Numquam Perit
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on 28-09-2015 22:27
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on 28-09-2015 22:27
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.