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Level 1: Joiner
yumzone
Posts: 5
Registered: ‎05-07-2016

Re: connect iPad%20to%20personal%20data

on ‎23-05-2019 20:34

It has no indication that it's connected to mobile data? Is there a ay to check? Its currently connected to my home wifi?
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jonsie
Posts: 80,553
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Connect iPad to personal data on Ipad Pro 2019

on ‎23-05-2019 20:35

Sorted hopefully.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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MI5
Posts: 103,973
Topics: 552
Solutions: 13,434
Registered: ‎04-04-2012

Re: connect iPad to personal data

on ‎23-05-2019 20:36

@yumzone wrote:
It has no indication that it's connected to mobile data? Is there a ay to check? Its currently connected to my home wifi?

Turn off wifi and change the apn to the one I gave previoualy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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liggerz87
Posts: 1,056
Registered: ‎22-04-2017

Re: Connect iPad to personal data on Ipad Pro 2019

on ‎24-05-2019 07:15

https://apn-settings.com/uk/o2-apn-settings/ also in the area of were you live might not have 4g 3g or signal and that's why it not working
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yumzone
Posts: 5
Registered: ‎05-07-2016

Re: connect iPad to personal data

on ‎05-06-2019 16:48

Thanks everyone for your advice

 

after much frustration I booked in with a guru at an o2 shop.

 

she was brill. Talked me through everything. Conclusion was the SIM was faulty. 

 

New one in. No problems internet straight away.

 

happy now.  

Thank you

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