Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Anonymous
Posts: 0

Charging a new phone

Hi just got the I phone 7 and it has now been on charge for the past 3 hours and all I keep getting is the apple logo flashing every couple of seconds
Anonymous
Posts: 0

Re: Charging a new phone

@Anonymous Are you using an official charger? Did you get the phone from o2 or an independent?

Posts: 88,093
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Charging a new phone

Try connecting it to a PC with iTunes on it.
Make sure you also have an active sim in the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Community Manager
Posts: 5,930
Registered: ‎18-02-2016

Re: Charging a new phone

Did you have any luck getting your phone to charge @Anonymous? 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature