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Charged for emoticons

Anonymous
Not applicable
Is it true that O2 are now charging MMS fees for using emoticons in texts?
Message 1 of 29
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Anonymous
Not applicable

Adding these or sending long messages or the same messages to over i think 5 people would be classed as MMS.

 

Try use imessage if to another iphone user or whatsapp or viber which are alternatives.

 

From o2.

 

If you’re using a Smartphone to send text messages to more than one person at the same time, you could be charged the cost of sending an MMS (picture message)

 

 

This happens because either:

 

- The message contains icons, emoticons and symbols or an email address

or

- The way some applications, such as Facebook, integrate with your contact list

 

 

To stop this happening, if sending text messages to multiple contacts make sure they don’t include symbols, icons or emoticons.

 

Also you may want to disable the integration between your contact list and other applications, such as Facebook.

 

From http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,T=guruCase,VARSET_COBJID=52283,P...

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Message 3 of 29
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Anonymous
Not applicable
Hi

Yes, that seems to be the case.

Few members on here have been charged for that.
Message 2 of 29
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Anonymous
Not applicable

Adding these or sending long messages or the same messages to over i think 5 people would be classed as MMS.

 

Try use imessage if to another iphone user or whatsapp or viber which are alternatives.

 

From o2.

 

If you’re using a Smartphone to send text messages to more than one person at the same time, you could be charged the cost of sending an MMS (picture message)

 

 

This happens because either:

 

- The message contains icons, emoticons and symbols or an email address

or

- The way some applications, such as Facebook, integrate with your contact list

 

 

To stop this happening, if sending text messages to multiple contacts make sure they don’t include symbols, icons or emoticons.

 

Also you may want to disable the integration between your contact list and other applications, such as Facebook.

 

From http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,T=guruCase,VARSET_COBJID=52283,P...

Message 3 of 29
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Anonymous
Not applicable
I've never been charged seems to be selective
Message 4 of 29
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Anonymous
Not applicable
Think it's 4 people bob.

Some people are being charged for putting 🙂 ;-( etc as well!!
Message 5 of 29
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adamtemp64
Level 66: Unequalled
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Registered:

7. Sending to more than 25 people – Try breaking the message up into smaller groups

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 29
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Anonymous
Not applicable

A MMS Bolt on is available through MyO2 account dependant.

http://www.o2.co.uk/tariffs/pm-o2-mms

 

Message 7 of 29
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adamtemp64
Level 66: Unequalled
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Registered:

Search the forums this has been going on since xmas 2012 so a year now, nothing new just the software updates to phones has caused the automatic conversion to mms and not o2 changing the way it bills.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 29
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Anonymous
Not applicable
If we are being picky that link price is not strictly correct it says add 50mms for 10p each when the price of the bolt on is £5.11 O2 copping an extra 11p :slight_smile:
Message 9 of 29
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Anonymous
Not applicable

@piperdog123,

 

The iPhone has a emoticon keyboard {emoji} that can be activated in settings.

 

One I dont use.  :wink:

 

 

Message 10 of 29
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