Solved: Changing an order time

Anonymous · ‎27-11-2017

I’ve placed an order and I wont be available at the time it’s saying it’s going to be delivered is there anyway I can change the time?

MI5 · ‎27-11-2017

Your best way is to contact the courier to change the time or to provide alternative delivery arrangements.
Usually if you’re not in they will leave a card so you can rearrange or go and collect from their depot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-11-2017

Your best way is to contact the courier to change the time or to provide alternative delivery arrangements.
Usually if you’re not in they will leave a card so you can rearrange or go and collect from their depot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎27-11-2017

Hi @Anonymous It could be a problem. Particularly if the courier has your device. You could ring CS and ask them https://www.o2.co.uk/contactus

Veritas Numquam Perit

Martin-O2 · ‎29-11-2017

Hello @Anonymous did you manage to change over your delivery date/time?

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