
on 05-06-2016 21:41
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on 05-06-2016 21:41
I have my whole family on O2 so that I can monitor everyone's account in the same place. My kids have just changed to different iphones but their old models are still showing on my account. I can't find anywhere to let me update them. Any ideas how I do it?
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on 05-06-2016 21:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-06-2016 21:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-12-2021 16:45
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on 30-12-2021 16:45
- No they don't update automatically ....I have had my iPhone 12pro a year and it still has me as using an iPhone 8 ... number stayed the same, I just bought a new phone end of last year, but nothing has changed ??????
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on 30-12-2021 21:04
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on 30-12-2021 21:04
They used to, 5 years ago, which was when this thread was posted.
Since then, O2 have given up with such irrelevant account issues.......
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-01-2022 10:17
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on 01-01-2022 10:17
- Might be irrelevant to you, but not to others .... apart from it not now being my phone, the IMEI number isn't my phone either, just the phone number which I have had past 10+ years ...no way to add another either ....
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on 01-01-2022 10:48
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on 02-01-2022 08:41
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on 02-01-2022 08:41
No, no pencil icon, no option whatsoever to edit or add another device ..... this is same on both the app and the online website ??
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on 02-01-2022 08:43
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on 02-01-2022 08:43
It is really small in the top left hand corner, just logged into 2 accounts and its there on the main page.
You may need to select the number first and get into the details page.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on
02-01-2022
09:24
- last edited on
02-01-2022
11:34
by
BelHFL
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on
02-01-2022
09:24
- last edited on
02-01-2022
11:34
by
BelHFL
[mod edit: please do not post phone numbers on the public board. Thanks!]
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on 02-01-2022 09:25
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on 02-01-2022 09:25
No there is no such thing on my app .... no option ...

