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Change of number

Anonymous
Not applicable

Trying to register my number to check my tariff and package. Tells me my old number and will not let me change the number.

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MI5
Level 94: Supreme
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Registered:
You will have a new log in for the new number. The number is already allocated to the log in details and cannot be changed by the customer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 3
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MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
You will have a new log in for the new number. The number is already allocated to the log in details and cannot be changed by the customer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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jonsie
Level 94: Supreme
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Registered:

You can#'t change the number yourself, it will update automatically in My O2. Changes usually happen at midnight. You can call O2 if the system doesnt change.

As for the phone you can change the number in the settings.

Message 3 of 3
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