Solved: Change of address

Anonymous · ‎06-02-2017

Hi there,

I would like to change my address on my account, could you please tell me how I can do this.

thank you

MI5 · ‎06-02-2017

To change billing address you need to log into your MyO2 BILLS section.
Direct link here https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=ff243120-86c1-4b36-b75d-d5f558ce5001#/b...
As said, you will need to enter your security PIN or set one up if you haven't done so already, so you will need your phone to set up a verification code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎06-02-2017

Sign into My O2 and click on My Details. You can change it there and I think you now get a text with a code to enter.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-02-2017

To change billing address you need to log into your MyO2 BILLS section.
Direct link here https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=ff243120-86c1-4b36-b75d-d5f558ce5001#/b...
As said, you will need to enter your security PIN or set one up if you haven't done so already, so you will need your phone to set up a verification code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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