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Change my mind

efita87
Level 1: Joiner
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Hi. I purchased a Apple phone but I changed my minde and I want to return it back, and cancel my payment plan. 

What I need to do now? 

Thank you Edita 

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madasaf1sh
Level 67: Unsung hero
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Registered:

@efita87 

 

Follow the details here: 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

You will need to call o2 on 0344 809 0202 or 202

 

Bare in mind if you are over the 14days you cant not cancel, and will need to pay off the device plan in order to cancel

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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