Solved: Change mind

Anonymous · ‎13-12-2016

Hi, I took today contract, iPad with sim (20GB) can I keep iPad but sim give back?

MI5 · ‎13-12-2016

You can but you need to pay for the iPad outright and in full.
Once paid for the sim can be cancelled for free with 30 days notice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-12-2016

You can but you need to pay for the iPad outright and in full.
Once paid for the sim can be cancelled for free with 30 days notice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎13-12-2016

Or give it all back within your 14 day cooling off period and just pay for the 14 days usage .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎13-12-2016

Can I then swap with less GB?

MI5 · ‎13-12-2016

@Anonymous wrote:
Can I then swap with less GB?

Yes, you can take a sim only data tariff of your choice or just a PAYG one if you prefer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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