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Emily29
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on ‎09-09-2020 10:45

on ‎09-09-2020 10:45

When I go onto Safari and go to the Google homepage/newspaper/shops anything i always have to do a captcha, this gas never happened and been going on for a couple weeks now only when i am on 4g
Does any one know why, or how to stop this?
Thank you
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MI5
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on ‎09-09-2020 10:52

on ‎09-09-2020 10:52

@Emily29 

It's a new Google security feature that has a clash with a recent iOS update.

Check your firmware is up to date as it was supposed to be fixed by Apple.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎09-09-2020 10:52

on ‎09-09-2020 10:52

@Emily29 

It's a new Google security feature that has a clash with a recent iOS update.

Check your firmware is up to date as it was supposed to be fixed by Apple.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Emily29
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on ‎09-09-2020 10:54

on ‎09-09-2020 10:54

Hello,
I am on IOS 13.7 as up to date as it can be,
Is this now just a matter of waiting for another update from Apple?
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MI5
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In response to Emily29
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on ‎09-09-2020 10:58

on ‎09-09-2020 10:58

@Emily29 

Yes I guess so.

But check your Google apps and everything are up to date too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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