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Cant connect my iPhone to my home Wi fi ? Hel please ?

Anonymous
Not applicable

I bought this iphone on ebay, and just can't seem to be able to connect it to my home wi fi. I have triedeverything I know, but to no effect.

 

Could anyone give meabit of help please, Much appreciated !

 

Thanks.

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Anonymous
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Hi there, not sure if this is any help at all but my iphone was connected fine to my house wifi for about 12 months and then suddenly stopped connecting (similtaniously the screen has become weirdly sensitive and some buttons stopped working) anyway, after lots of searching i decided to re-set my network settings (settings>general>reset>reset network settings), restart the whole phone by holding down the middle buton and off button, and also by leaving my wifi zone, went for a walk with the phone in my pocket and came back into the wifi zone, voila it had reconnected. Hope this can help you!

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MI5
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Scan for your SSID and press select. Make sure you enter your password correctly (case sensitive) and away you go wink You can also try rebooting your router to see if that helps. Are you getting any error messages after the above?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thanks.. I have done that and the message I get is 'Unable to join the network ( with the TalkTalk etc )

 

It is finding it, it just won't let me get into it at all.

 

Have also tried thr router.no joy.

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darrengf
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Are you typing in the correct password or is the password correct.

 

All routers are case dependant

 

So if its a lover case or upper case letter, then its that you need to be typing in

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Anonymous
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Thanks darren, yes I have doubly made sure of this. I just cannot understand where this is going wrong

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MI5
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Try forgetting the connection and then reboot the phone. Have you got anything else that you can connect to the same ssid to check it out?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Is the ios up to date? A reboot of the router usually sorts it but you could also try a hard reset of the phone, hold the home and sleep button until you get the Apple logo and then release.

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Anonymous
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Hi there, not sure if this is any help at all but my iphone was connected fine to my house wifi for about 12 months and then suddenly stopped connecting (similtaniously the screen has become weirdly sensitive and some buttons stopped working) anyway, after lots of searching i decided to re-set my network settings (settings>general>reset>reset network settings), restart the whole phone by holding down the middle buton and off button, and also by leaving my wifi zone, went for a walk with the phone in my pocket and came back into the wifi zone, voila it had reconnected. Hope this can help you!

Message 8 of 10
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Anonymous
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i have just got a 5c and cant connect to my home wifi. All other devices are connecting ! i have reset phone and router, and triple checked password. any useful tips?

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MI5
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Check if you can connect to any wifi at all.
Reset the phone as in post above and if all still fails to work assume the phone is faulty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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