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Cannot use live chat on iPad any ideas?

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nofaithinthis
Level 1: Joiner
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on ‎05-07-2014 17:02

on ‎05-07-2014 17:02

Is there a no pop up setting
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Anonymous
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In response to Anonymous

‎29-09-2014 12:42 - edited ‎29-09-2014 12:43

‎29-09-2014 12:42 - edited ‎29-09-2014 12:43

Yes I am using the latest version, only had ipad 4 weeks, I can't see url all I can see is url copy on top bar.
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MI5
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In response to Anonymous
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on ‎29-09-2014 13:03

on ‎29-09-2014 13:03

Just tap the address bar.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎29-09-2014 13:37

on ‎29-09-2014 13:37

Thanks a lot, seemed very fiddly however it did work live chat is now working thanks for the help.
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MI5
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on ‎29-09-2014 13:40

on ‎29-09-2014 13:40

Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎29-09-2014 13:42

on ‎29-09-2014 13:42

Glad the suggestion helped. 😄
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jonsie
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on ‎29-09-2014 14:06

on ‎29-09-2014 14:06

Glad you sorted it slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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