on 28-09-2015 16:56
You almost certainly don't have the correct settings for your data plan. You need idata showing as a bolt on in my O2. If not, change an settings to mobile.o2.co. uk
Get the bolt on changed, text ACTIVE to 2020 and save the settings. With idata, the apn should be idata.o2.Co. uk
on 28-09-2015 19:19
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 28-09-2015 21:00
This is the problem I am having too. Can't get a response from Live Chat - now I am getting the Ooops cant get to the page you want so I can check if I have the bolt on suggested.
This is getting incredibly frustrating.
on 28-09-2015 21:07
Hi @Anonymous I have just tried MyO2 and it is working for me. You need to keep trying to see if you have the correct bolt on....
Also you can check your settings are correct by following this guide