Solved: Cancellation of contract

Anonymous · ‎01-03-2016

I've moved abroad to New Zealand and would like to cancel my O2 24 months contract which expires in May 2016. Please would you help me do so? I have chosen not to call as the time difference in Nz is 12 hours ahead... Thanks

Bambino · ‎01-03-2016

@Anonymous This is a customer to customer forum. You will have to call customer service. +44 3448090202 which is free from your phone from abroad.

I DO NOT WORK FOR O2

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Bambino · ‎01-03-2016

@Anonymous This is a customer to customer forum. You will have to call customer service. +44 3448090202 which is free from your phone from abroad.

I DO NOT WORK FOR O2

Cleoriff · ‎01-03-2016

Hi @Anonymous Have a look at this thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Veritas Numquam Perit

MI5 · ‎01-03-2016

You will have to either pay your device off if on refresh or pay to the end of tour contract if a normal tariff.
Even with the time difference it is still advisable to call to do this properly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎02-03-2016

You could send written request by register post.

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